GPs & Primary Care
Fast access for patients not meeting CAMHS threshold or waiting for NHS Talking Therapies
For professionals
Refer a patient, student, or service user
Fast, safe, local mental health support. GPs, schools, Family Hubs and social workers can refer directly.
BACP registered counsellorsEnhanced DBS checksWe aim to link you to a counsellor within a month. Times vary.
"Life-changing support when I needed it most"✦"Finally someone who listens"✦"Affordable and professional"✦"My daughter is thriving again"✦"Wish I'd found them sooner"✦"Local support that truly cares"✦"The team made all the difference"✦"Life-changing support when I needed it most"✦"Finally someone who listens"✦"Affordable and professional"✦"My daughter is thriving again"✦"Wish I'd found them sooner"✦"Local support that truly cares"✦"The team made all the difference"✦
Who can refer
Schools & Colleges
Support for students dealing with anxiety, stress, family issues, or emotional struggles
Family Hubs & Social Services
Early intervention for families before issues escalate
Housing & Community
Support for residents facing housing stress, isolation, or life transitions
Why refer to us
Clients supported since 2022
Show measurable improvement
Times vary
Complete their full course
Who we can support
We CAN support
Refer now →Who we can support
- Therapy includes but is not limited to...
- Adults, children (5+), and families
- Anxiety, depression, stress, relationship issues
- Loss, bereavement, trauma
- Low-level mental health needs
- Early intervention before crisis
- Clients from Droitwich and surrounding areas
We CANNOT support
Contact us for guidance →Outside our scope
- Active psychosis or severe mental illness (refer to CMHT)
- Immediate safeguarding concerns (follow safeguarding protocol first)
- Substance misuse as primary issue (refer to specialist service)
- Other exclusions may apply, please contact us for guidance
Safeguarding
Contact us about safeguarding →Important information
All referrals are subject to a safeguarding screening. If concerns arise, we follow our safeguarding policy and may refer to appropriate agencies. Our safeguarding lead is always available to discuss concerns before or during a referral.
Simple referral process
1
Complete referral form
(below) or call 07926 436635
2
We respond within 7 days
Quick turnaround on all referrals
3
Client contacted for first appointment
We aim to link you to a counsellor within a month. Times vary.
4
You receive confirmation
Once client is matched with counsellor
Referral form
After you refer
01
Day 1
We receive referral and send confirmation to you
02
Day 2-3
We contact client to arrange assessment
03
Around 1 month
Assessment session with client
04
1 Month +
Client matched with counsellor, sessions begin
Funding options
Choose the option that fits your organisation's setup. Both routes receive the same high-quality service.
Funded Referral
- Your organisation pays directly
- We invoice the referring organisation (payable within 14 days)
- Suitable for GP practices, schools, social services with allocated budgets
- Further invoices issued in agreed blocks once work is confirmed
Unfunded Referral
- The individual pays on or before assessment
- Assessment: £30
- Student counsellor: £30
- Qualified counsellor: £45
- Individual is responsible for all session fees